Corporate greed at it's finest.:smt009 http://finance.yahoo.com/news/verizon-add-2-bill-pay-005857918.html
Verizon fucked up. They should've called it a discount for using their preferred payment methods. When Geico does it people are happy because they're saving money. Same thing with online payment through Cricket. They charge 3 bucks if you go to the store and pay cash. If the customer thinks in terms of "sweet, just saved 3 dollars" vs "wtf a new charge on top of everything else?!" the response is vastly different even though it's the same damn thing.
I think the fee applies only to credit card payments by phone or online. I think they are having someone else process them and passing the fee on. That is what I heard. If so then those who pay a bill with credit should pay for that convenience not have it passed on to the rest of us. I in no way defend Verizon. Their customer service has been stinking as of late. :smt068
What would you all suggest for an American mobile provider? I have to get a US number soon and was originally thinking Verizon....
They don't charge for it and if enough people do it, it will send a message. People should also clog their customer service with inane questions and requests. Wage a war of attrition.
Charging someone to pay their bill is poopy. That said, Verizon does have the best coverage in my area, and my family and (most) friends have Verizon, so realistically I'm not switching carriers. I pay my Verizon bill in the store - which is, for me, right across the street - and there's no charge for that. And, I save a stamp.